Terms & Conditions

Terms and Conditions


“Seller” refers to organichealthsa.com, a business that sells and markets organic health products online.

“Buyer” refers to the end user of the organic health products.

“Products” refers to the products advertised on the organichealthsa.com website.


The Buyer accepts and agrees to the following:

  • The seller will only supply products under these terms and conditions, which are conclusive and non-negotiable.
  • Organichealthsa.com assumes no responsibility whatsoever for the use of any of the products sold.
  • The buyer accepts full responsibility and liability for the use of the products supplied by the seller and will not hold the seller liable for any damages suffered whatsoever, whether direct or consequential.
  • The buyer confirms that they will only use the products under the guidance of their physician or licensed health professional.
  • The seller makes no warranties, whether expressed or implied, with regards to any products sold.
  • The seller specifically does not make any medical claims for the products.
  • These products are not intended to heal or cure and have not been evaluated by the medical control council.
  • The buyer warrants that they hold the seller and its employees and shareholders free of any and all legal action and prosecution. This includes any entrapment procedures that may be perpetrated or attempted by law enforcement and government agents and/their agencies.
  • The buyer must be 18 years or older, of legal age and capacity in their country of residence.
  • Products are shipped via courier services. All charges including freight and VAT must be met by the buyer including all return costs if the product has to be returned to the seller.
  • In the event of an officially confirmed courier loss the products will be shipped for a second and final time.
  • If the buyer wishes to return the products, as long as the products are sent by the buyer within 14 days of receipt and received by the seller in a good, unopened, resalable condition, a product credit note or refund can be issued.
  • If the seller has shipped the wrong products or products have arrived in a damaged condition due to incorrect packaging, then the seller must be contacted first and then the product must be returned to the seller for inspection. If the fault is identified and agreed, the seller will reship the products.
  • The seller does not offer medical advice. All information is supplied on an educational basis and should not be construed to replace that of a physician.
  • The seller reserves the right to alter methods of shipments or to refuse orders. Orders will be processed within 48 hours and delivery confirmed by way of email.
  • Orders will only be processed upon receipt of payment.
  • The provision of goods and services by the seller is subject to availability. In cases of unavailability, the seller will refund the client in full within 14 days. Cancellation of orders by the client will attract a R30.00 administration fee.
  • The seller is registered for VAT and prices will there for be inclusive of VAT.
  • The seller shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
  • Credit card transactions will be acquired for the seller via PayGate (Pty) Ltd who are the approved payment gateway for Nedbank of South Africa.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  • Customer details will be stored by the seller separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
  • The seller takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  • Transaction Currency is South African Rand (ZAR).
  • This website is governed by the laws of South Africa and the seller chooses as it’s domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  • Other conditions that are not covered in these Terms and Conditions will be determined by the seller conclusively and organichealthsa.com Terms and Conditions are subject to change without notice. The seller may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  • These products are not intended to heal or cure and have not been evaluated by the medical control council.